Cookies Policy

At Comfortzone Malaysia (“we”, “our”, “us”), we use cookies and similar technologies on our website https://comfortzoneskin.com.my/ to improve your browsing experience, keep the site secure, and understand how visitors use our website.

This Cookies Policy explains what cookies are, which cookies we use, and how you can manage your cookie preferences.

1) What are cookies?

Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. Cookies help the website remember your actions and preferences (such as login details, language, or display settings) over a period of time.

2) Types of cookies we commonly use

A. Strictly Necessary Cookies

These cookies are required for the website to function properly and cannot be switched off in our systems.

Examples:

  • Keeping you logged in to secure/member areas
  • Security and spam prevention
  • Remembering basic privacy settings
  • Load balancing and site functionality

B. Performance / Analytics Cookies

These cookies help us understand how visitors interact with our website so we can improve content and usability.

Examples:

  • Counting page visits and traffic sources
  • Identifying popular pages
  • Measuring page performance and load times

We may use tools such as Google Analytics (or similar services) to collect anonymous or aggregated usage data.

C. Functional Cookies

These cookies allow the website to provide enhanced features and personalization.

Examples:

  • Remembering your preferences (e.g., language or region)
  • Saving form input preferences
  • Supporting media content (e.g., embedded maps/videos)

D. Third-Party Cookies

Some cookies may be set by third-party services that appear on our pages.

Examples:

  • Embedded videos (e.g., YouTube)
  • Social media sharing tools (e.g., Facebook)
  • Maps (e.g., Google Maps)

These third parties may collect data in accordance with their own privacy and cookie policies.

3) Cookie details (commonly used)

Below is a sample cookie summary.

  • Session cookies
    Purpose: Maintain website session and security
    Duration: Until browser is closed
  • Analytics cookies (e.g., _ga_gid)
    Purpose: Website traffic analysis and performance monitoring
    Duration: 24 hours to 2 years (service-dependent)

4) How to manage cookies

You can control and/or delete cookies through your browser settings. Most browsers allow you to:

  • View stored cookies
  • Delete cookies
  • Block cookies from specific sites
  • Block all cookies (may affect site functionality)

You may also manage preferences using our cookie banner/settings tool (if available).

5) Personal data and Malaysian law

Where cookies process personal data, we handle such data in accordance with:

  • Our Privacy Policy
  • Applicable Malaysian data protection requirements, including the Personal Data Protection Act 2010 (PDPA) where relevant

6) Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect legal, technical, or operational changes. Any updates will be posted on this page with a revised “Last updated” date.

7) Contact us

If you have questions about our use of cookies, please contact us:

Luscious Solution Sdn Bhd (820758-T)
Email: write2us@luscious.com.my
Address: Wisma Cheerful, 26, Jalan Padang Walter Grenier, 55100 Kuala Lumpur, Malaysia.
Phone: +603 2141 9928